Conditions

Check-in time is from 3:00 pm until 8:00 pm. Please contact us, if you wish to check in at a different time period. 

Check-out  is until 11:00 am.

There is a strict no smoking policy in the premises. We value the comfort of all our guests, therefore no parties are allowed. 

Sadly also, no pets allowed. 

 

BOOKING PROCESS

The booking process begins when the offer inquiry form is sent and ends after Gøtugjógv Log House confirms that the advance payment has been credited to the account and that the accommodation has been booked on the dates indicated.

Before sending an inquiry, please check the availability of the dates for which your inquiry relates.

When filling out the form, pay attention to the date you are interested in, the number of people and the type of accommodation, i.e., room or apartment. 

If you are also interested in renting a car, be sure to mention it, you will receive a favorable discount for booking a car and accommodation at the same time.

Usually, all correspondence takes place via e-mail, it happens rarely, but sometimes it is necessary to contact by phone. Therefore, please enter the correct phone number with the country code, this number will be used to contact you in cases requiring an immediate answer, before your arrival and during your stay with us. 

Sending the inquiry form does not constitute a reservation, after receiving the inquiry Gøtugjógv Log House will send an offer with details of further steps necessary to make a reservation.

The minimum stay is 3 nights in the room and 5 nights in the apartment, however, in individually agreed cases, shorter stays are possible.

Accepting the offer means that the Guest has read and accepted the Gøtugjógv Log House regulations.

 

PAYMENT

After accepting the offer by the Guest, Gøtugjógv Log House requires a prepayment, its amount is determined individually. The date and method of payment of the remaining amount will be agreed with the guest prior to arrival.

You can find the details for the transfer below, in the title of the transfer please enter the name from the reservation and the date of arrival. Please remember to set the costs of the transfer in option OUR.

Gøtugjógv Log House

Boguslaw Garnysz

Brattagøta 6, FO-511 Gøtugjógv, Faroe Islands

Bank details:

Betri Bank

Account in DKK

SWIFT: EIKBFOTF

IBAN: FO0591810005105597

Payments in other currencies or by other methods are possible, please contact us if you wish to pay by other means.

 

CANCELLATION 

Cancellation of the booking is possible at any time. If the Guest cancels the reservation 30 days before the planned date of arrival, a fee of 200 DKK will be charged from the payment. 

The remaining amount will be returned to the bank account indicated by the Guest within 10 working days.

If the reservation is cancelled less than 30 days before the planned date of arrival, cancellation fee will be 20% of the total payment.

Our special cancellation conditions for a COVID-19 situation

We understand the current situation and how difficult it is to make travel decisions, therefore in a situation where arrival becomes impossible due to COVID-19, you can cancel your stay at any time and you will pay only 200 DKK cancellation fee. And the rest of the payment will be refunded by bank transfer on account indicated by the Guest within 10 working days. 

We hope this simplification will allow you to make decisions without the unnecessary stress of the current situation.

Remember that if you have any questions, feel free to contact us.

 

ARRIVAL AND DEPARTURE

On arrival, check in is from 3 pm. to 8 pm. and check out on departure day until 11 am. 

If the situation allows, it is possible to set an individual time for check in and check out outside the hours indicated above. These arrangements should be made prior to the scheduled check in/check out time. If it is possible, we will try to find a suitable check in/check out time for you.

 

GUEST BEHAVIOUR AND RESPONSIBILITY

We are glad that you are choosing Gøtugjógv Log House for your stay, so we want to provide our Guests with the necessary conditions for an unforgettable stay in our unique home.

That is why we do not accept animals, smoke or organize parties in Gøtugjógv Log House. Keeping quiet is advisable from 10 pm. to 8 am.

 

OTHER INFORMATIONS

A washing machine and tumble dryer is available for a fee of 50 DKK.

If you lose your room key, don't worry we have a spare but sadly we'll have to charge you a fee of 200 DKK.

Parking for our guests is available directly in front of the house and it’s free of charge.

Wireless internet is available and is free of charge for our guests.

If you have other requirements or questions that are not answered on our website, please contact us.